Guest information
Frequently Asked Questions
Helpful details for planning an effortless stay.
What time are check-in and check-out?
Check-in begins at 2:00 PM and check-out is by 12:00 PM. Early arrival and late departure may be requested, subject to availability.
Do I need an account to book?
No. Your reservation is identified by a unique booking reference and the verified email address or phone number supplied during booking.
Can the hotel arrange airport transfers?
Yes. Private airport pickup can be added during booking or later through Manage Booking.
What is the cancellation policy?
Cancellation conditions depend on the selected rate. Your exact deadline and any applicable charge are shown before payment and on your confirmation.
Is the hotel accessible?
Accessible rooms include roll-in showers, grab bars, visual alerts and accessible routes. Please share any specific requirement when booking.