Guest information

Hotel Policies

Clear guidance for a comfortable, safe and considerate stay.

Last updated 18 September 2026

Arrival and departure

Check-in begins at 2:00 PM and check-out is by 12:00 PM. A valid form of identification may be requested on arrival.

Children, visitors and conduct

Children are welcome. Maximum occupancy and extra-bed availability depend on the selected room. Registered guests are responsible for visitors and considerate use of hotel facilities.

Smoking and accessibility

Guest rooms are non-smoking. Accessible rooms and support are available; please share specific requirements before arrival.

Contact

Questions may be sent to info@5starhotelsltd.com.

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